FormIT Set Location is not allowing Bing Map import 'specified credentials invalid'.

FormIT Set Location is not allowing Bing Map import 'specified credentials invalid'.

Anonymous
Not applicable
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13 Replies
Message 1 of 14

FormIT Set Location is not allowing Bing Map import 'specified credentials invalid'.

Anonymous
Not applicable

I am trying to import background Bing maps but the set location on the online app is not allowing the identified background map to be saved. The suggested link to a free developer account does not seem to work either. Any way around this?

andrewcollett_0-1634547134206.png

 

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Accepted solutions (1)
2,628 Views
13 Replies
Replies (13)
Message 2 of 14

HeatherL011
Autodesk
Autodesk

We are looking into this error and will report back when we know more and can suggest a fix or workaround. Thanks for reporting it.


Heather Lech
Product Manager
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Message 3 of 14

nashengineersadministrator
Explorer
Explorer

Thanks. I thought it was just the Formit for Windows that was the issue. So, I uninstalled the program and then reinstalled but nothing has changed. The "Launch Formit Web" platform does the same. I look forward to feedback so that I can start using the program. 

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Message 4 of 14

HeatherL011
Autodesk
Autodesk

Thanks for checking the uninstall-re-einstall workflow. We are in contact with Bing Maps now and are trying to get to the bottom if this.  It seems to be consistently broken on FormIt Web and is working on FormIt Windows for some people and not for others.


Heather Lech
Product Manager
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Message 5 of 14

josh.goldstein
Alumni
Alumni
Accepted solution

Hi @Anonymous, 

 

This should be fixed now. Can you retry and let us know if it's working for you?

 

Apologies for the inconvenience, and as Heather said, thanks for letting us know.

 




Josh Goldstein
Senior Product Manager
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Message 6 of 14

Anonymous
Not applicable

Thanks for looking at this so quickly and providing a fix.

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Message 7 of 14

Pietro.PFA
Community Visitor
Community Visitor

Hi, I'm trying to get a terrain from Formit web but it seem the issue has not been fixed

Capture1.jpg

is the feature available for formit pro users only?

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Message 8 of 14

josh.goldstein
Alumni
Alumni

Hi @Pietro.PFA,

 

This feature is not limited to FormIt Pro. It should work for you, too.

 

We just tried it on FormIt Web, and it works. Perhaps Bing Maps had an issue over the weekend. Can you try again and let us know if it's working for you?

 




Josh Goldstein
Senior Product Manager
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Message 9 of 14

cwkbpa
Enthusiast
Enthusiast

@josh.goldstein @HeatherL011   I found this posting...boy, can that title be any more cryptic?  At any rate, I have been trying to rectify this same situation.  I had the Geolocation on my old PC and AutoCAD, but then got a new PC with AutoCAD 2024 and Map3D and I get the same invalid credentials.  Are you able to help me on this one?

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Message 10 of 14

josh.goldstein
Alumni
Alumni

@cwkbpa are you asking about FormIt or AutoCAD?

 

This is the FormIt forum, so if you're asking about AutoCAD, best to ask in the AutoCAD forums.

 




Josh Goldstein
Senior Product Manager
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Message 11 of 14

wagner_santosP7GH4
Explorer
Explorer

Hi, i have the same problem in the Civil 3d but i dont find the answer in the Civil 3d or Map forum. You can help me?

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Message 12 of 14

cwkbpa
Enthusiast
Enthusiast

@wagner_santosP7GH4, This problem I'm having is still going on.  Nobody from any of my other posts was able to help me.  I've been working with AutoDesk for the past 4 weeks without a resolution.  At this point, it is believed that there is a problem with the program itself.  I use AutoCAD 2024 and Map3D 2024 and neither one works.  My AutoCAD 2022 still works with no problem

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Message 14 of 14

cwkbpa
Enthusiast
Enthusiast

I laughed when I saw that.  Although not humorous.

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