Administrator not getting emails when users request access to the closed hubs

[sandra_petkuteHNRTB]

Hi team,

We have several Forma administrators, but not all of them receive request notifications when a user tries to access a closed hub. Could you please advise on the possible cause and solution for this issue?

Thanks,

Sandra

[synne_vage_bertelsmann_opheim]

Hi Sandra,

To address the issue where not all Forma administrators receive request notifications when a user tries to access a closed hub, please ensure that the designated administrators are correctly set up in the system. We are looking into the situation to determine if there are any underlying issues with the notification system.

If you need further assistance in the meantime, please let us know.

Thanks,
Synne from the Forma team