Assigning Account Admin in ACC

Assigning Account Admin in ACC

GHyslop39N6K
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Assigning Account Admin in ACC

GHyslop39N6K
Explorer
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Hey All, I have a question about setting up Account Admin roles in ACC. When the ACC licences were purchased initially (before I started working here), the purchaser was our IT person, who does not have an ACC account. There was probably an email received at the time to set it up but it didn't happen and the email is lost in the void. So, currently nobody is an Account Admin on ACC and nobody has the ability to login and assign other Account Admins. I've tried making myself the Primary admin for the autodesk account to see if that automatically gave me ACC account admin rights but it didn't. I tried getting help from Autodesk but the person helping me didn't seem to know what I was talking about and I had to correct him on quite a few statements. We're able to use ACC to work on projects hosted on other peoples accounts but I want to set up all our own projects on ACC as well and can't do so until we're able to make someone an ACC account admin.

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paulo_santoso
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Do you need the issues history to be copied? If that’s not an issue, I suggest creating a bridge for the account where you have permissions. After that, save the new bridge folder and duplicate it in your new environment.

 

How to set up Bridge for Design Collaboration in ACC (Autodesk Construction Cloud)?

 

Paulo Santos | BIM Expert | LinkedIn | Contatos |
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