FlexSim Web Server Web Rendering Issue – Font Size Discrepancy

[nicholas_r_rothenberg]

Greetings Everyone,

I recently set up a web server to provide stakeholders in my organization with access to our FlexSim work. While rendering some of my older models on the web interface, I noticed that the text size appeared significantly larger than what I had originally designed in the FlexSim application.

After investigating the issue and experimenting with available font size settings, I discovered that creating a new model with base units set to meters (instead of feet, which most of my existing models use) resolved the problem. However, when I tried updating the font properties in my older models from feet to meters, the text still did not render correctly on the web interface.

The only workaround I found was resizing the fonts directly in the application, but this negatively impacts usability in the original models because it makes important data harder to read.

If this behavior is not a bug and there’s a recommended approach for preparing older models for web rendering, I would greatly appreciate any guidance.

Thank you!

test_webfront_works.fsm

test_webfront_not_works.fsm

[nicholas_r_rothenberg]

How long does it take for a response to these?

[Jeanette_Fullmer]

Hello @nicholas_r_rothenberg,

This question escaped our notice and we are working to better monitor the forum. 

I have submitted this to the development team for further investigation. I will notify you of any updates.

[Jeanette_Fullmer]

Hello @nicholas_r_rothenberg,
What settings do you have in your configuration file? Are you running the models headless for the server?
If I run the webserver headless than I am able to replicate your issue. If I do not run it headless then I do not see the issue of font size. That could be your workaround for the time being. Please let me know if you need to know how to change your configuration file. 

v

[lauri_barnhart]

Hello, @nicholas_r_rothenberg,

Did the information provided by @Jeanette_Fullmer help you and answer your question? Also, did you see the outstanding questions in the reply above?

If yes, please click on the "Accept Solution" button on the post(s) that solved your problem. This will assist other community users in finding and benefiting from this information.

If not, please do not hesitate to give an update in this thread so all community members receive an update on the progression of your question, and can suggest next steps that may be helpful for you to achieve what you're looking for.

All the best,

Lauri | Community Manager