Why I get this error: "Parsing response failed"

Why I get this error: "Parsing response failed"

cvnnf3210
Not applicable
55 Views
5 Replies
Message 1 of 6

Why I get this error: "Parsing response failed"

cvnnf3210
Not applicable

[ FlexSim 24.1.0 ]

Hello,

I have problem in this question page,


when i tried to upload file(fsm, image, etc), i got error like "Parsing response failed"


how can i fix it?

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Accepted solutions (1)
56 Views
5 Replies
Replies (5)
Message 2 of 6

moehlmann_fe
Explorer
Explorer
Reloading the page has always worked for me, so far.
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Message 3 of 6

Jeanette_Fullmer
Community Manager
Community Manager

Hi @cvnnf,

Thank you for contributing to our community! We couldn't identify a maintained license or subscription linked to your account.

You may need to update your profile information to identify yourself as a license owner or their associate. Check out our article for how to ensure you receive timely support. If you update your profile comment back to let us know - we'll adjust the priority of your post accordingly.

If your current license is expired, please contact your local distributor to renew.

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Message 4 of 6

Jeanette_Fullmer
Community Manager
Community Manager
Hello @cvnnf,

Does refreshing the page solve this issue for you?

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Message 5 of 6

Jeanette_Fullmer
Community Manager
Community Manager

Hi @cvnnf,

We haven't heard back from you. Were you able to solve your problem? If so, please add and accept an answer to let others know the solution. Or please respond to the previous comment so that we can continue to help you.

If we don't hear back in the next 3 business days, we'll assume you were able to solve your problem and we'll close this case in our tracker. You can always comment back at any time to reopen your question, or you can contact your local FlexSim distributor for phone or email help.

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Message 6 of 6

cvnnf3210
Not applicable
Accepted solution
Hi, sorry for late answer!

This problem was my company problem so I was able to solve it.

thank you for your help!

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