Trust Flags: BROKEN (After software / Windows Updates)

[yu_hui_cheng]

[ FlexSim 16.0.1 ]

FlexSim shows that it is no longer licensed after updating Windows.

I checked my licenses by going to the License Activation Window (Help > License Activation), then going to the View Licenses tab and pressing the View Licenses button:

How did it happen that my trust flags are broken? How do I fix that?

[Ben_WilsonADSK · Accepted solution]

How do licenses become "broken"?

There are various ways that your license status can become BROKEN. Some include:

• hardware changes
• operating system upgrades
• dual booting multiple operating systems
• restoring your system from a backup

How do I fix my broken licenses?

The steps you should take to repair your licenses differ based on your licensing situation. The following links will take you to the appropriate answers below:

• Standalone license - Repair
• License Server - Repair - Online
• License Server - Repair - XML / Offline

If you have any questions or problems, please contact your local distributor directly, or contact support directly to let us know the details.