Stuck and remotely placed objects in 21.2.2

Stuck and remotely placed objects in 21.2.2

frantisek_r
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Message 1 of 6

Stuck and remotely placed objects in 21.2.2

frantisek_r
Not applicable

[ FlexSim 21.2.2 ]

Please, once 21.2.2. installed (and several times re-installed), chosen objects are still placed far away from where they are placed + objects stuck and not able to pick/move/choose them at all. Previous 21.1.5 works pretty fine. Thanks in advance for debugging

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Message 2 of 6

Ben_WilsonADSK
Community Manager
Community Manager

It would be helpful to have some information about your system. Please post back a screenshot of the screen from Help > About FlexSim.

You may want to try some of the suggestions in the article Graphics Compatibility - Common Problems and Solutions - FlexSim Community.

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Message 3 of 6

frantisek_r
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Hi, pls there's prnt scrn of system information.

Thanks very much in advance for any advice how to solve it out...)

snimek-obrazovky-2021-09-13-v104207.png

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Message 4 of 6

Ben_WilsonADSK
Community Manager
Community Manager
@František R , What version of Parallels are you using?
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Message 5 of 6

philboboADSK
Autodesk
Autodesk
Accepted solution

From your About screen, I can see that FlexSim received an OpenGL 2.1 context.

1631544403261.png

Did you have a setting somewhere that configured FlexSim 21.1.5 to be able to use OpenGL 3.3 hardware acceleration? Something that you need to also now specify for FlexSim 21.2, which is installed as a separate program?

You could also try selecting Core Profile (3.3) in Global Preferences > Graphics > OpenGL Context. Restart FlexSim after changing this setting:

1631544611327.png

That way, FlexSim will specifically ask for a 3.3 OpenGL Context instead of asking for the system's recommended context.



Phil BoBo
Sr. Manager, Software Development
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Message 6 of 6

frantisek_r
Not applicable

Perfect, it works setting OpenGL Context to 3.3 at preferences.

Thanks very much:)

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