Staff on Break in the middle of task

[Poli1]

[ FlexSim 22.2.4 ]

Hi, I´m using HC. In the system I´m modelling when a member of the staff goes on a break an assistant comes to their work desk to replace them until their break is over, but when I am trying to simulate this, if the member of the staff is aquired they go on their break, leaving the patient waiting. How can I make them finish the task and then go to their break, allowing the assitant to take over?

[jesus_evangelista]

Hello, Poli. They way te get to that may vary a lot based on the logic you are using to build your model. Is it convencional 3D or you are using Process Flow?

If you can, please, upload your model, that's the best way we can help you to get to the best approach.

We will be happy to help! 🙂