installation issue V2016.0.1CH

[wangyangWTKKN]

[ FlexSim 16.0.1 ]

We install Flexsim2016 .0.1 on computer with win7 and 64 bits system.When opening the software ,no grid appears and items can not be dragged in the model building area.

The Graphic card is NVIDIA GeForce GT 630M . I make adjustment on it and tick "compatibility mode",however,it does not work.

But V6.0 version can be normal use this computer.

pls see the attached error .pls let me know if you have good solution .

[Ben_WilsonADSK · Accepted solution]

You should try updating your graphics driver to the latest version.

Here is an article with some other graphics considerations.

And some other items dealing with installing or starting FlexSim and overcoming any errors that may be occurring.

If you are still experiencing errors after trying these suggestions, please let us know.

[lau_hongyu]

I have updated the graphics driver, but there was still the errors.

[Ben_WilsonADSK]

Hi @Lau Hongyu, sorry we haven't responded to you sooner. You added your comment as a new answer - we are not notified of answers in the same way as new questions. It may be best to pose a new question and give further details regarding your problems, if they are still happening.

Or if this question posed by @wang.yang was actually on your behalf, we can keep the conversation here and try to gather more data.