Installation error -V2017.1.4

[long_tang]

[ FlexSim 17.1.4 ]

Hello,everyone.Today i installed the Flexsim2017.1.4,when i start the flexsim program,the Interface was as the following picture shows.My computer system is Win10,and the flexsim7.3.6 is work well.

What causes this?I am looking forward to your help!

[jeff_nordgren]

@Long Tang

Did you happen to uninstall the old version of FlexSim first? Just trying to understand the circumstances and the order of things that you did.

Thanks.

[Ben_WilsonADSK · Accepted solution]

Hi @Long Tang,

It is probably worth pointing you to this article detailing installation and startup issues:

https://answers.flexsim.com/articles/20977/flexsim-installation-or-startup-error.html

There you'll find several suggestions for solving these sorts of issues. Probably one of them will clean up your FlexSim installation.

It is also possible that an update to your graphics drivers would help. The previously linked article also mentions graphics issues and points us to the following information:

https://answers.flexsim.com/content/kbentry/11/graphics-compatibility-common-problems-and-solutio.ht...

Reply back to let us know which suggestion solved your problem, or if none of the suggestions help then we can continue to troubleshoot with you.

[long_tang]

Hi @Ben Wilson,Thanks a lot! The problem was solved.I just run the flexsim as Administrator.