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@Verónica Laine Maybe can be the storage completed or another setting, please send your model. Regards!
Hi, @Verónica Laine, maybe you can find your problem with this procedure described by @Ben Wilson. It isn't necessary to do the steps 1 to 8 at once. Test the steps one by one. If you detect your problem at an earlier step than the last one or you don't know how to accomplish a step. Please ask and write a new question again, if you think, someone else could ask it, too. Or if it is more related only to your question, you write a comment to your question.
If you like to get a description or a model please tell us and attach your model or better a smaller model which has got the same problem with the data you have already found as a comment under your question. Thanks!