Help! My FlexSim model page has gone grey.

Help! My FlexSim model page has gone grey.

guilherme_g9
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Message 1 of 16

Help! My FlexSim model page has gone grey.

guilherme_g9
Not applicable

[ FlexSim 22.1.1 ]

Urgent.png

My model page won't show like the other ones, i can access my processflow and tables page. I have already restarted my computer. Any suggestions?

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Accepted solutions (1)
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15 Replies
Replies (15)
Message 2 of 16

Jeanette_Fullmer
Community Manager
Community Manager
Accepted solution

Hello @Guilherme G9,

Have you tried opening the default workspace?

1654030474949.png

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Message 3 of 16

Ben_WilsonADSK
Community Manager
Community Manager

Please try the various suggestions in our article Graphics Compatibility - Common Problems and Solutions.

Something like opening the default workspace or upgrading your graphics driver could be the right solution for you. There are about 10 different things you can try listed in that article.

Please let us know how it goes!

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Message 4 of 16

guilherme_g9
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I tried and did not work.

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Message 5 of 16

guilherme_g9
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I'm looking at the suggestions but what bothers me is that i can create a new model and everything appears as normal. But on my project all i see is a grey screen but i can still acces normally my processflow and tables.
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Message 6 of 16

Jeanette_Fullmer
Community Manager
Community Manager
Are you able to share your model?
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Message 7 of 16

Ben_WilsonADSK
Community Manager
Community Manager

@Guilherme G9,

That is good to know, that the issue is model-specific.

You probably have some object in your model that has become corrupted, and its draw code is now breaking drawing for your whole model.

Are you able to attach your model file?

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Message 8 of 16

guilherme_g9
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I think that may be the problem, here is the model: teste.fsm.

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Message 9 of 16

guilherme_g9
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I shared above.

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Message 10 of 16

guilherme_g9
Not applicable

Message error:Error.png

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Message 11 of 16

guilherme_g9
Not applicable

Message error:Error.png

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Message 12 of 16

Jeanette_Fullmer
Community Manager
Community Manager

Hello @Guilherme G9,

I deleted all of the conveyors, entry transfers, and exit transfers and the model started working then.

teste_2.fsm

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Message 13 of 16

guilherme_g9
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Thank you so much! So can you explain why the conveyors made this error possible? Can i use them again?
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Message 14 of 16

Jeanette_Fullmer
Community Manager
Community Manager

I am not sure why they became corrupted. You can place new conveyors in. If you find a reproducible way that makes the conveyors become corrupt please let us know so we can fix it.

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Message 15 of 16

guilherme_g9
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Yes i will keep an eye. But if you don't mind can you help me with another question, one of the project. Is it possible to make the activity from going to one buffer to another conditioned by the next one being empty? And can i do that from the processflow?

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Message 16 of 16

Jeanette_Fullmer
Community Manager
Community Manager
Hello @Guilherme G9,

I just started working on your other post. I am happy to help. Please know for future reference that it is best practice to only ask one question in a post. If you have received help from someone on the forum and are hoping that they can help you again considering they are familiar with the model then tag them in the new post.

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