Hello-My tutorial model is not working. It is not taking the customers

[jaidit_a]

[ FlexSim 20.0.0 ]

tutorial-3d-model-service-desk2.fsm

I have followed the instructions, and it does not work. Can I get some help? I have reviewed it a few times, and I cant find the error.

[Matthew_Gillespie · Accepted solution]

The connector going into the Unhappy customers leave container was coming from the wrong activity block. I moved the end from the first block in the Customer gets Service block and onto the block in the Customer arrives and waiting in line block. I also had to make this connector the 2nd connector leaving that block so that only tokens that failed to acquire a service desk after the max wait timer fired would go down this connector.

I also added Desk Worker 2 to the Desk Workers group since that hadn't been done yet.

tutorialfixed.fsm

[jaidit_a]

Thank you!!

[jaidit_a]

Hi Mathew, thanks so much for your help so far! I have finished some tutorial, and I want to try to build a model for work. It is a Pathology flow for slides (tissue that they look under the microscope) I have done some tutorials, but none of them apply to a situation similar to the Pathology flow. For these flow, the have to manually carried the slides around. What are some functions I can use to be able to have the people carry the slides? The below is my process flow:

Receive slides – log slides – deliver slides – path review – pick up slides – log slides – store slides

Any tips? Thank you!

[Matthew_Gillespie]

You can use the create object activity to create items for people to pick up and then you can use the task sequence activities to have workers do their tasks - load to pick up, unload to drop off, and travel to walk around.

If you have further questions please ask them as new separate questions.

[jaidit_a]

I'm certainly not sure how to use the task sequence

[Matthew_Gillespie]

You're already using the Travel task activity in this model. You can use the Load and Unload activities in much the same way.