Flexsim 26 object not visible / cannot be added on Windows ARM64 system

Flexsim 26 object not visible / cannot be added on Windows ARM64 system

beatrice_lupi4
Contributor Contributor
103 Views
0 Replies
Message 1 of 1

Flexsim 26 object not visible / cannot be added on Windows ARM64 system

beatrice_lupi4
Contributor
Contributor

Hi everyone,

I am having an issue with FlexSim on a Windows ARM64 laptop and I would like to understand whether this is a compatibility problem or if there is a possible fix.

My system:

  • Windows 11 ARM64
  • ARM-based processor (not x64 emulation hardware)
  • Educational license correctly detected
  • VPN connection through WireSock Secure Connect works correctly

The problem is the following:

  • FlexSim starts normally
  • The 3D view and grid are visible
  • The object library is visible
  • However, I cannot place any objects into the model (drag & drop does nothing)
  • Double-clicking objects also does not work
  • When creating a new model, I only see the unit of measure options; the default walking operator/avatar does not appear
  • Opening existing models also shows an empty 3D grid

This makes me think the issue may be related to:

  • OpenGL/rendering,
  • ARM64 compatibility,
  • or x64 emulation limitations on Windows ARM.

Has anyone experienced something similar on ARM-based Windows devices (in my case, Snapdragon)?
Is FlexSim officially supported on Windows ARM64?

Any suggestions would be greatly appreciated.

104 Views
0 Replies
Replies (0)