ExpertFit issue

ExpertFit issue

chanykE2WUT
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Message 1 of 8

ExpertFit issue

chanykE2WUT
Advocate
Advocate

[ FlexSim 22.1.1 ]

Hi

In the last one week, it seems to me there are more complaints on the Expertfit is having a problem of "Not supported operation" error in the 22.1 than any previous version. Even after re-installation, it did not work. My Engine build is 263. Is there anyone facing the same issue?


David


Accepted solutions (1)
9,005 Views
7 Replies
Replies (7)
Message 2 of 8

philboboADSK
Autodesk
Autodesk
Accepted solution

Open a command prompt as administrator.

Execute the following commands:

cd C:\Program Files\FlexSim 2022 Update 1\expertfit
Register_OCX.bat

That should register the ExpertFit ocx files if the FlexSim Installer failed to do so.

1652364967408.png

In FlexSim 2022 Update 1, we changed how the ExpertFit files are registered in the installer so that it silently continues instead of rolling back if they fail to register. This enables FlexSim to be installed on systems where ExpertFit is not needed (and where its registration expectedly fails), such as within Windows Server Core docker containers used on the cloud. Unfortunately, this change has led to an increase in installs where the registration didn't work. You can resolve this issue directly by registering the ExpertFit files using the steps above.



Phil BoBo
Sr. Manager, Software Development
Message 3 of 8

chanykE2WUT
Advocate
Advocate
@Phil BoBo Thanks for the update. I will feedback to the client and see the method works.

Thanks once again

David


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Message 4 of 8

chanykE2WUT
Advocate
Advocate
@Phil BoBo my client has reported the solution works.

Thanks

David

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Message 5 of 8

julio_r
Not applicable

A client had the same issue with version 2023, the solution worked, but the first route was:


  1. cd C:\Program Files\FlexSim 2023 \expertfit
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Message 6 of 8

elysenaa
Explorer
Explorer

When I do this em version 2024, shows this error:

1703700736421.png


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Message 7 of 8

philboboADSK
Autodesk
Autodesk

You must run the command prompt window as an administrator, as stated on the first line of the accepted answer to this question.

If you follow the instructions on the error message to search for that error code, you also get the answer that you need to run the command prompt as an administrator:

https://answers.microsoft.com/en-us/windows/forum/all/dllunregisterserver-failed-with-error-code/fc6...

See also Expertfit "An unsupported....." message



Phil BoBo
Sr. Manager, Software Development
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Message 8 of 8

2211106029MJ8DR
Community Visitor
Community Visitor
cd C:\Program Files\FlexSim 2022 Update 2\expertfit

 

Register_OCX.bat
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