2018 update 2 (2018.2.2) installation error

[support5CRPZ]

[ FlexSim 18.2.2 ]

The customer met the error of attached below.

What's the reason of it and what should I do for it?

The PC has Windows 7 32bit.

[Ben_WilsonADSK · Accepted solution]

Hi @david.seo,

We have an article detailing 11 different suggestions to try when experiencing installation or startup problems:

https://answers.flexsim.com/articles/20977/flexsim-installation-or-startup-error.html

Please let us know if any of those solve the problem, or additional information learned from trying these.