Cant install flame training edition 2018 osx 10.12.3

[sebpetit]

i installed Flame Training edition 2018. App says it can't be opened and couldn't uninstall either.

i deleted all /usr/discreeet and applications/autodesk/

but now when i try to reinstall, Flame 2018 does not install. See attached pictures

These training editions were flawless before.

Had Flame 2017 EXT 1 SP1 running without any issue

Thank you for your help

Regards,

Sebastien Petit

[yann.laforest]

Bonjour Sébastien,

Here are few questions for you?

Did you uninstall the training editions previously installed on your computer using the uninstaller?

Is Smoke installed on your computer by any chance?

Please let us know,

Regards,

Yann

[sebpetit]

Thank you for your reply
I uninstalled flame ext1 Sp1 training 2017 with the uninstaller before installing 2018.
I do not have any other autodesk products or smoke installed.

Regards ,
Sebastien Petit

[yann.laforest]

Bonjour Sebastien,

Apologies for the late response.

Were you logged as administrator when you installed the application?

If not, can you please give a try and see if the issue still persists?

Please let us know,

Cordialement,

Yann

[sebpetit · Accepted solution]

Bonjour Yann,

Yes i'm logged in as administrator. Don't think it's possible to install otherwise.
i deleted everything again and tried reinstalling. This time i was only logged in one user admin account. Usually two admin users are running on this mac. Seems it helped and product installed. However after entering my serial nothing happened. Application was not responding.

I restarted the Mac. The app launched and I was able to create a project but it crashed when I tried to create a new user.
I restarted the Mac again and created my user. App if finally running.

Will test the beast tonight. Have no idea why installing was so complicated and crashed at each step.