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SsneakyPete · ‎12-17-2023

Please can you help me.

I am regularly crashing on my flame when exiting

Seems to be a User permisions problem that Ive bee getting since I installed 2023.3.1. We use window active directory accounts and login licenses although Im not sure thats got anything to do with it.

Wondering if anyone can point me in the right direction. Im not sure what this message in the terminal could be referring to

<TITLE>Access Denied</TITLE>

</HEAD><BODY>

<H1>Access Denied</H1>

You don't have permission to access "http://www.autodesk.com/" on this server.<P>

Reference #18.d43e1202.1702645404.5012e38

</BODY>

</HTML>

<TITLE>Access Denied</TITLE>

</HEAD><BODY>

<H1>Access Denied</H1>

Thanks in advance!

Model Name: Mac Pro

Model Identifier: MacPro7,1

Enclosure: Tower

Processor Name: 16-Core Intel Xeon W

Processor Speed: 3.2 GHz

Number of Processors: 1

Total Number of Cores: 16

L2 Cache (per Core): 1 MB

L3 Cache: 22 MB

Memory: 192 GB

Beau_James · ‎12-17-2023

You may find luck with this:

echo 'DL_INTERNET_STATUS=no' | sudo tee -a /opt/Autodesk/cfg/env.cfg

Then restart s+w

The error message is informational and not likely related to your crash. Try a local admin user on the workstation, not in AD, and see if the crashes continue.

SsneakyPete · ‎12-28-2023

Hi James

Thanks for that. I think its stopped 🙂

I realise this has many variables to consider but maybe you can give me your opinion.

I use active directory for my network accounts and teradici. My Flame Mac pros are bound to the AD and I install flame on a AD user in an 'artists' group with local admin rights. Should I be installing flame differently?

Ive always done it this way and its only with the 2023 version that Ive had these issues. Has something changed?

Is there something I should be doing differently?

I have to use the AD for Teradici and I think this right but I often wonder if there is a different way of installing flame on the macs that is more favourable to mac and active directory environments

Any tips or things to try on my next installation would be welcome.

Thanks in advance!

SsneakyPete · ‎12-28-2023

Hi James

Thanks for that. I think its stopped 🙂

I realise this has many variables to consider but maybe you can give me your opinion.

I use active directory for my network accounts and teradici. My Flame Mac pros are bound to the AD and I install flame on a AD user in an 'artists' group with local admin rights. Should I be installing flame differently?

Ive always done it this way and its only with the 2023 version that Ive had these issues. Has something changed?

Is there something I should be doing differently?

I have to use the AD for Teradici and I think this right but I often wonder if there is a different way of installing flame on the macs that is more favourable to mac and active directory environments

Any tips or things to try on my next installation would be welcome.

Thanks in advance!

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