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Problems that all files perceive as alpha when using action

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Message 1 of 2
9076Fla
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Problems that all files perceive as alpha when using action

IMG_1806.jpegIMG_1808.jpegThis is the problem that occurs when you use the tool in the frame to enter the action.
It recognizes all files as matte.

The file name also comes up as 'file name_alpha'.

I've also changed it, but it doesn't work out.

I'm looking for a way.

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slabrie
in reply to: 9076Fla

Please open a ticket with our support team so our agents can investigate the issue with your media files.

Stéphane Labrie
Senior Product Owner
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