flame archiving, new msg box popup, what's up?

[Anonymous]

hallo, all,

last night,

i got a pic from friends,

and this msg i never seen, does anyone give us some help?

plz see attached poto 🙂

[jeffrey.ramirez · Accepted solution]

Hi,

In  most cases, the error might be because of missing frames or some partially rendered media on a clip that were included in the archive. If this is the case (for 2018.3 versions or newer) those clip in the archive will display as "red text". Check those clips to verify. To find out more, check the log files. Log file should be generated along with the Archived file in the same location or check the app log from /opt/Autodesk/log.

Please accept this as a solution if you feel your question has been answered.

Regards,

Jeff

[Anonymous]

Dear Jeffery,

Thanks for your answer.

plz see below blue text for more others, thanks again.

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@jeffrey.ramirez wrote:

Hi,

In  most cases,

do u mean that those errors always happed?

since from discreet flame v6 to autodesk flame 2013 (before 20th version),

i did not see it, any archive, tape-based, file-based, always successfully done.

the error might be because of missing frames or some partially rendered media on a clip that were included in the archive.

in the flame 2016, i remember sometimes doing an achiving, software pop-up a box, need answer "skip", "retry", "skip all"...

is the same error? not a software bug? how often happened? why from? should we pay more attention to what and where?

If this is the case (for 2018.3 versions or newer)

i would ask my friend to confirm later.

those clip in the archive will display as "red text". Check those clips to verify. To find out more, check the log files. Log file should be generated along with the Archived file in the same location or check the app log from /opt/Autodesk/log.

Please accept this as a solution if you feel your question has been answered.

Regards,

Jeff

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[jeffrey.ramirez]

Hi,

See my answers below:

In  most cases,

do u mean that those errors always happed?

since from discreet flame v6 to autodesk flame 2013 (before 20th version),

i did not see it, any archive, tape-based, file-based, always successfully done.

- Not all the time. Only when there are missing frames or some partially rendered media. This error appears at the end of the archive when "Silent Mode" is enabled from Archive Options. 

in the flame 2016, i remember sometimes doing an achiving, software pop-up a box, need answer "skip", "retry", "skip all"...

is the same error? not a software bug? how often happened? why from? should we pay more attention to what and where?
- This is not a bug. This is the same error as "skip, retry, skip all" but the error will be auto-skip if "Silent Mode" is enabled. The error at the end of the archive (your attachment) is a summary of how many errors were "Skipped".

I hope this answered your questions. Let me know if you still have other concerns/questions.

Regards,

Jeff