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Webroot av software just deleted a bunch of FC 2017 files from my system!

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Message 1 of 3
jeff.brower
369 Views, 2 Replies

Webroot av software just deleted a bunch of FC 2017 files from my system!

Wow, was in the middle of programming and FC 2017 just went away... disappeared from the screen. Webroot removed a bunch of FC files, not all of them but a bunch of them, working with IT now to see if webroot will put them back. It happened to both our systems, this blows. Heads-up out there!

 

 

 

Edit: had to reinstall FC and white-list the Autodesk folders...

2 REPLIES 2
Message 2 of 3
kamalrajcv
in reply to: jeff.brower

Hi @jeff.brower

 

I am looking at the unanswered forum posts.
You may have found a solution to the issue by now, but since this can help the others, I wanted make a reply.
Does Webroot still remove a bunch of FC files from the system?



Kamalraj C V

Technical Support Specialist

Message 3 of 3
jeff.brower
in reply to: kamalrajcv

At that time we disabled Webroot and since then have moved to another av solution so we don't know if it still removes FC files. I suspect by now this would be resolved and would no longer be an issue.

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