Hi @Ian_GB
I as well work for a reseller in Canada.
Your reseller is correct in charging for a post. The only reason I gave you this one is because it used to be included with the install. Keep in mind, any changes will most likely incur service charges. I as well would have to charge services for modifying this post.
Please do continue to work with your resellers with items like post builds, post modifications and software implementations. Resellers do guarantee their work, so if things do need correction, we will work directly with you to get the job done right to your satisfaction.
Cheers,
Christopher Marion
Technical Specialist - CAM
SolidCAD - Canada