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G19 reset to G17

Anonymous

G19 reset to G17

Anonymous
No aplicable

Just machined a part on a Mazak Vortex, the post put out a G19 to machine a area of the part but it didnt put out a G17 to restore the planes, crashed machine, scrapped the part and had to send the machine fixture out for repair.

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6 Respuestas
Respuestas (6)

serge.quiblier
Autodesk
Autodesk

Hello @Anonymous 

 

I am sorry for the collision on the machine.

If you want us to be able to fix anything, you need to share the fm file from FeatureCAM, as well as the post processor (cnc file).

Then we will be able to figure out what happened in the code generation and we can then fix the post as needed.

 

Regards



Serge.Q
Technical Consultant
cam.autodesk.com
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Anonymous
No aplicable

The reply takes 4 months?????

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serge.quiblier
Autodesk
Autodesk

@Anonymous 

 

My job is to support customers who create requests via their Autodesk account.

My job doesn't require me to assist people via the forum.

I only parse the forum posts when i don't have anything else to do.

I am the first one in four months that try to help you and you scream at me.

That your choice.

 

Have a nice day.



Serge.Q
Technical Consultant
cam.autodesk.com
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lenny_1962
Advisor
Advisor

@serge.quiblier 

 

maybe this should be incentive for you to forwarded to your bosses to show that no one is helping here on the forum.

 

and it wasn't screaming he put question marks or CAPITAL LETTERS not !!!!!!!!!!!!!!!!!!!!!!!!!!!! now that's screaming 

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Anonymous
No aplicable

I screamed at you??? really, i just made a statement. anyway i was not able to do anything on the Autodesk website for months because i was not set up to do anything except use the forum, the people in the forum have been excellent, they have jobs to do but still manage to help out.

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lenny_1962
Advisor
Advisor

some people are just way too sensitive and get their feeling hurt

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