F/S table not initalizing

[bradley.denholm]

Good afternoon all,

I am having some trouble installing FeatureCAM 2017 on the machines in our office. We are using a shared Tooling database which seems to be working as our tool cribs are updated to those which are found in our database. I have accomplished this by simply selecting our shared network database when first running FeatureCAM and selecting the option to "setup my copy of FeatureCAM to access this database". 

The problem I am encountering is with the F/S table initialization. It has initialized correctly (Material database and F/S available) on about half of the machines, however, on the others I cannot get it to work. I have looked for more information online but have come up with nothing (Please point me in the right direction if I missed it somewhere).

I have tried exporting the F/S table from one of the machines that it is working on to import on the one where it is not working, this imports the table temporarily, however, when I enter OK and exit the import window, there is no change. Also, I thought perhaps I had to run the InitDB utility again to actually initialize, however, when I select the "I want to initialize the database with the standard tooling library" option, the utility fails.

I apologize if I am missing something simply, but any help would be greatly appreciated.

Kind Regards

Brad

[shawn]

Are all the computers 64 bit?

[bradley.denholm]

Hi Shawn,

Yes they are, all Windows 7 Enterpise, 64-bit.

[shawn]

Did you ever figure anything out?  We upgraded to 2018 and 1 computer will not access the network database.  It works fine in 2017.

[bradley.denholm]

Hi Shawn,

Unfortunately we have not been able to figure it out. On one of the machines reinstalling 2017 seemed to fix the problem, however, I have tried doing this for all the machines not working and it still will not work. In the interim I have set them up with local copies of the database, although we are still in need of a solution for scalability and management reasons.

Regards,

Brad

[shawn]

In the past we ALWAYS had success installing MSaccessDatabaseEngine  -Make sure it 32 bit installed.  When we got office 365 with 64 bit it caused problems.  Featurecam needs a 32 bit database not 64.  When we installed this fix from Microsoft, it worked.  Dont install the 64 bit version.

[bradley.denholm]

Good morning Shawn,

I went ahead and tried uninstalling 64-bit Office and installing the 32-bit database engine. Unfortunately this has not resolved our issue, at least not without further testing ( Perhaps I need to reinstall FeatureCam with the new database in place? )

Regards,

Brad

[shawn]

I didnt have to uninstall FC for that issue.

Although, I have a a bunch of issues with one computer accessing my network database.  I had to un-install FC 2018 2 times and initialize the DB 6 times to get it to work.  I did the same thing every time and finally it worked.

[bradley.denholm]

That is pretty strange. I will give it a try on one of the machines not connecting and hopefully we will see the same success.

Thank you for your input on the situation.

Regards,

Brad