Hanger not sized per Insulation

[rgettlerPHB]

Using 2018 Fabrication. When trying to insert a hanger or cut-in a hanger it is not being sized correctly per the insulation thickness. I have in the properties the box checked "adjust support size".

What else could this stop it from being sized correctly?

[jonathan_moreno]

Hi Russ,

Thank you for your post! 

This incident is currently being investigated for a possible cause and resolution.

Please keep us posted and let us know if there are any questions.