Fab MEP 2019 - Duct taps notworking correctly

[FMMCorp]

I am trying to make an 18"x6" tap off of a 10"x10" main.

When using design line, it keeps adding taps in a weird way (see photo 1)

I am new to the software, perhaps I am doing something wrong...

Oddly this was not an issue earlier (see photo 2 ) but I cannot get this to work.
Any suggestions/help would be appreciated.

Thank You.

-Steve

[david.dykes]

Hi Steve 

I have sent you an e-mail requesting the Service you are using, I believe it will be down to the Button Mapping you have set up.

Send me the files and I will look into it.

[FMMCorp]

Hi David,

Thanks for the response.

File attached.

I'm a beginner with software so it may just be my settings.

Appreciate the time & help.

-Steve

[david.dykes]

I need the Service that you use, I can't tell the Button Mappings from a drawing.  Use EXPORTSYS to select the service you used and export the file (.IEZ)

[FMMCorp]

I apologize, I thought I attached it. See attached.

[david.dykes]

Doesn't look like the forum allows the attachment of iez files as there wasn't anything attached to your last post, can you reply to the e-mail I sent with the .iez attached.

[david.dykes]

Hi Steve,

I think I've cracked it, please watch the Screencast. 

https://autode.sk/2PM5EoL