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Verification record reset

4 REPLIES 4
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Message 1 of 5
anjalih24
155 Views, 4 Replies

Verification record reset

anjalih24
Observer
Observer

Can you please reset my verification record,I have entered the wrong university name and not able to renew my student license . 

0 Likes

Verification record reset

Can you please reset my verification record,I have entered the wrong university name and not able to renew my student license . 

4 REPLIES 4
Message 2 of 5
LeoWarren-EDU
in reply to: anjalih24

LeoWarren-EDU
Community Manager
Community Manager

Hi @anjalih24

I've reset your education account, so you should now be able to select your university.
Can you try reverifying? Please feel free to reach out if you have any further issues or questions,

 

All the best,

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

0 Likes

Hi @anjalih24

I've reset your education account, so you should now be able to select your university.
Can you try reverifying? Please feel free to reach out if you have any further issues or questions,

 

All the best,

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

Message 3 of 5
anjalih24
in reply to: LeoWarren-EDU

anjalih24
Observer
Observer
Unfortunately the maximum number of verifications attempts was reached and
I'm unable to confirm my eligibility for educational access to Autodesk
products. Please also reset the my verification attempts so I can continue my
process.


Best Wishes
Anjali
0 Likes

Unfortunately the maximum number of verifications attempts was reached and
I'm unable to confirm my eligibility for educational access to Autodesk
products. Please also reset the my verification attempts so I can continue my
process.


Best Wishes
Anjali
Message 4 of 5
LeoWarren-EDU
in reply to: anjalih24

LeoWarren-EDU
Community Manager
Community Manager
Accepted solution

Hi @anjalih24,

Unfortunately, I cannot reset education verification attempts, please reach out to our Education Team through the Autodesk Assistant. Please don't hesitate to reach out if you need any further assistance.

 

All the best,

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

0 Likes

Hi @anjalih24,

Unfortunately, I cannot reset education verification attempts, please reach out to our Education Team through the Autodesk Assistant. Please don't hesitate to reach out if you need any further assistance.

 

All the best,

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

Message 5 of 5
LeoWarren-EDU
in reply to: anjalih24

LeoWarren-EDU
Community Manager
Community Manager

Hello, @anjalih24,
Did the information provided in my previous answer help you and answer your question? 

If yes, please click on the "Accept as Solution" button. Then also other community users can easily find and benefit from the information. 

If not, please don’t hesitate to give an update here in your topic so all members know what the progression on your question is and can suggest the next steps that might be helpful for you to achieve what you´re looking for. 

 

All the best,
 

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

0 Likes

Hello, @anjalih24,
Did the information provided in my previous answer help you and answer your question? 

If yes, please click on the "Accept as Solution" button. Then also other community users can easily find and benefit from the information. 

If not, please don’t hesitate to give an update here in your topic so all members know what the progression on your question is and can suggest the next steps that might be helpful for you to achieve what you´re looking for. 

 

All the best,
 

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette


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