Unable to confirm button

[1220802620]

I fill in the required information for the student license, but I cannot click on the confirmation button. I tried other solutions but they did not work.

[LeoWarrenADSK]

Hi @1220802620,

Can you try verifying using the incognito/inPrivate mode of your web browser? This ensures any settings or cookies aren't interfering.

Failing that, I can create a support and escalate this issue for you,

Please let me know if you have any further issues or questions,

[Anonymous]

Hi, i have the same problem, i tried using the inPrivate mode and it wont work eather please help ...

[LeoWarrenADSK]

Hi @Anonymous,

I've created a support case for you, they will be in touch soon,

Please let me know if you have any further issues or questions,

All the best,

[1220802620]

Yes I tried this, I even tried it on different computers and phone. But the problem persists, and I sent an e-mail to Sheerid support, but there is no response yet. Thank you for return.

[1220802620]

Yes I tried but it didn't work. I tried it from a different computer and phone, but it didn't work. Moreover, I sent an e-mail to the Sheerid support team, but they did not respond. thank you for your return

[LeoWarrenADSK]

Hi @1220802620,

I've created a support case for you and escalated to our Tier 2 Support Team, who will be in touch soon,

Please let me know if you have any further issues,

[1220802620]

hi, 
i have tried in incognito window and there is no respond. the coniform button is still unable 

have a nice day

[LeoWarrenADSK]

Hi @1220802620,

I've reopened the support case as I don't know why it was closed,

Please let me know if there are any further issues,