How to Renew Access for Education Licenses

[23567515]

Hi! I can't find the renew button under the education community page or get product page. I tried to download one software and it is successful without asking me to renew. how can I renew?

This topic was split from a larger topic by @LeoWarren-EDU to help keep the Community organised.

[LeoWarren-EDU]

Hi @23567515,

Can you click the select button under the product you wish to access and share a screenshot? Normally, there should be a renew button but I'll pass this feedback on to our Education team.

All the best,

[23567515]

[23567515]

I can download the app without any problems

[LeoWarren-EDU]

Hi @23567515,

Can you see the option to renew now? Student accounts can only reverify within 30 days of their access expiring but this is often calculated from a US time zone.

I hope this helps,

[23567515]

Hi 

I can't find any renew options yet. The expiry date is different in 2 pages. What's wrong with my account?

[LeoWarren-EDU]

Hi @23567515,

Can you click the select button under one of the products on the Education product page?

Please let me know if the renewal process starts or if you need any further assistance,

All the best,

[23567515]

This is the page after pressing "select"

It came to this page after I pressed "Access Products"

No any renew button appeared.

[LeoWarren-EDU · Accepted solution]

Hi @23567515,

The Education team have got back to me and have recommended the following:

Can you try clicking the select button for a product you do not currently have access to such as Maya or Inventor?

All the best,

[LeoWarren-EDU]

Hello, @23567515,
Did the information provided in my previous post help you and answer your question? 

If yes, please click on the "Accept as Solution" button. Then also other community users can easily find and benefit from the information. 

If not, please don’t hesitate to give an update here in your topic so all members know what the progression on your question is and can suggest the next steps that might be helpful for you to achieve what you´re looking for. 

All the best,