problem adding seat

[andrew_oakleyTMM67]

I tried to add a seat yesterday. Got a message saying 'undergoing standard export screening'. Tried to open a support case but it wouldn't let me do that either. Tried the uk telephone number but that just cuts youi off.

Any one any ideas how to move this forward?

Thanks 🙂

[Valentin_CAD]

@andrew_oakleyTMM67 ,

These links may provide more information:

• Education Plan: "Your eligibility to use Autodesk products requires completing the screening process...

• How do I create a support ticket from my Autodesk Account?
• Contact Us | Enquiries And Feedback | Autodesk

Related:

• Adding seats to an existing subscription purchased from the online store