Need to change my educational institution or reset the one I have right now

[DIYGerard]

Hello, can you please reset my education eligibility process please?

Thanks a lot!

[LeoWarren-EDU]

Hi @DIYGerard,

Welcome to the Autodesk Community!

I've reset your education account, so you should now be able to select your education institution.
Can you try reverifying? Please feel free to reach out if you have any further issues or questions.

All the best,

[DIYGerard]

Hello Leo,


Thanks for your message. The login page of the college had frozen and I canot access now withe the email. can you please reset it for me again.

Thanks a lot and sorry about the inconvenience.


All the best,
Gerard.

[LeoWarren-EDU]

Hi @DIYGerard,

I've reset it again for you,

Kind regards,

[LeoWarren-EDU]

Hello, @DIYGerard,
Did the action taken in my previous post help you and answer your question? 

If yes, please click on the "Accept as Solution" button. Then also other community users can easily find and benefit from the information. 

If not, please don’t hesitate to give an update here in your topic so all members know what the progression on your question is and can suggest the next steps that might be helpful for you to achieve what you´re looking for. 

All the best,

[DIYGerard]

Hello Leo,


Thanks for your message. The login page of the college had frozen again. Could you please reset it for me again.

Thanks a lot and sorry about the inconvenience.


All the best,
Gerard.

[LeoWarren-EDU]

Hi @DIYGerard,

I've reset it again, so you should now be able to verify your account for education access.

All the best,

[LeoWarren-EDU]

Hi @DIYGerard,

I haven't heard from you in a few days, so I wanted to check if this reset worked. If everything is working well, I'd be happy to hear from you; otherwise, please don't hesitate to let me know of any issues or questions.

All the best,