My verification attempt is reached, I can't verify my account

[ziga_fijavz]

I want to download AvtoCad software but I get a message:

Unfortunately the maximum number of verification attempts was reached and we were unable to confirm your eligibility for educational access to Autodesk products. Please contact support if you need to try again.

Can you please unlock my account so I can try logging in again.

Image removed by @LeoWarren-EDU to protect personal data.

[LeoWarren-EDU · Accepted solution]

Hi @ziga_fijavz,

I've forwarded your open case to our Education Team who will be in contact soon,

All the best,

Update: Case resolved by Education Support.

[manojyadav9812589023]

I want to download AutoCad software but I get a message:

Unfortunately the maximum number of verification attempts was reached and we were unable to confirm your eligibility for educational access to Autodesk products. Please contact support if you need to try again.

Can you please unlock my account so I can try logging in again.

Image removed by @LeoWarren-EDU to protect personal data.

[LeoWarren-EDU]

Hi @manojyadav9812589023,

Please contact our Education Support team via the Autodesk Assistant, as they will be able to review your account and grant further attempts. If you have any issues getting in touch, please don't hesitate to let me know and I'd be happy to help.

All the best,

[LeoWarren-EDU]

Hi @manojyadav9812589023,

I wanted to check in and see if you were able to verify your eligibility for Educational Access. If you have any issues or questions, please don't hesitate to reach out,

All the best,