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I want to reset my account as my date of birth is wrong

khang2077269
Explorer
Explorer

I want to reset my account as my date of birth is wrong

khang2077269
Explorer
Explorer

Hi! While signing up for educational account, I have reached the final step, I have noticed thatthe date of my birthday is wrong, the day should be 27, can you help reset the info i have entered

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LeoWarren-EDU
Community Manager
Community Manager
Accepted solution

Hi @khang2077269,

Birthday is only checked to ensure you are above the age requirement to access the Autodesk Education plan rather than eligibility verification itself. I've reset the verification for your account so you can resubmit but please remember that your documentation needs to include First Name, Last Name (matching your Autodesk Account), institution name and a recent date.

 

I hope this helps,

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

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LeoWarren-EDU
Community Manager
Community Manager

Hello, @khang2077269,
Did my previous post help you and answer your question? 

If yes, feel free to click on the button "Mark as Solution". Thus, other users can also benefit from the information. 

In case you still need help, please feel free to provide an update here so we as Community know how we can help you best moving forward.

 

All the best,

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

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