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I can`t log into AutoCAD 2024

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Message 1 of 3
Anonymous
249 Views, 2 Replies

I can`t log into AutoCAD 2024

I can`t log into AutoCAD 2024. I have student subscription and downloaded AutoCAD 2024 from this link: https://www.autodesk.com/education/edu-software/overview?sorting=featured&filters=individual, but when i open AutoCAD, it says "No active subscription or trial could be found for this email". I have already contacted support, but they didn't help.1.jpg2.jpg

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Anonymous
in reply to: Anonymous

what do you see here: manage.autodesk.com

Message 3 of 3
LeoWarren-EDU
in reply to: Anonymous

Along with @Anonymous has suggested,

Can you make sure you are using the right account?

 

I'd also recommend downloading AutoCAD 2024 from the Education product page again. You don't need to reinstall, but this will ensure a license has been added to your account.

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Manager - Students & Educators
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