How to change my university?

[natasha6TGGT]

Help! I've sent several messages and created tickets and have not been able to get this resolved. I am a graduate student at a new institution. I need to renew my student access ASAP. I am traveling abroad and have to have my software set up immediately. Can someone help me expedite this? There's not even a "banner" that prompts me to renew. I have also tried creating a new account with my new .edu address and that did not work either.

This topic was split from an older topic by @LeoWarrenADSK to keep the Community tidy

[LeoWarrenADSK]

Hi @natasha6TGGT,

Welcome to the Autodesk Community!

Can you click 'select' on one of the products on the Education product page and follow the on-screen instructions? 

All the best,

[LeoWarrenADSK]

Hello, @natasha6TGGT,
Did my previous post help you and answer your question? 

If yes, feel free to click on the button "Mark as Solution". Thus, other users can also benefit from the information. 

In case you still need help, please feel free to provide an update here so we as Community know how we can help you best moving forward.

All the best,