We ran into a snag - Education access

AJJCAWILI
Community Visitor

We ran into a snag - Education access

AJJCAWILI
Community Visitor
Community Visitor

AJJCAWILI_0-1725949347616.png

it says 

" There were some issues on our end

We ran into a snag. Please come back soon to try again, we are working diligently to resolve the issue." 

 

 

 

Original Title: how can i renew my account
Title changed by @LeoWarren-EDU to improve clarity.

 

 

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LeoWarren-EDU
Community Manager
Community Manager

Hi @AJJCAWILI,

Welcome to the Autodesk Community! I apologise for the late reply as I was on vacation last week.

 

I've just checked your account and I can see you're verified into 2025 with AutoCAD, 3DSMax and Revit licenses. I'd like to take this opportunity to make sure you're all sorted for the academic year. If everything is good, I'd be happy to hear from you; otherwise please feel free to let me know of any questions you have.

 

I look forward to hearing from you,

Please 'Like' posts that are helpful. If a post answers your question then feel free to click the 'Mark as Solution'

Leo Warren
Community Platform & Operations Manager
Are you a student? Come join our Student & Educator Community! | Education Knowledge Base | Rules and Etiquette

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