AutoCAD 2025 Education license not showing as renewed

[cerenb2337]

Although my license has been renewed , there is no time update on the autocad again. can you please provide an urgent return?

Original Title: license renewal
Title changed by @LeoWarren-EDU to improve clarity.

[LeoWarren-EDU · Accepted solution]

Hi @cerenb2337,

Welcome to the Autodesk Community!

I recommend following this article to reset AutoCAD's licensing service and force the software to fetch a new license.

I hope this helps,

[cerenb2337]

Hello, my problem is still not solved. When I enter Autocade, the license renewal page appears. Then, when I click on it, sometimes it redirects me to the products without opening the student tab, and sometimes I get the response that there was a problem on our side even though I provided my student information. Can you please give me a solution very quickly?

[cerenb2337]

I'm taking my steps as I go to autocade again. Then I can't continue progressing.

[pendean]

@cerenb2337 What other choices do you get when you click here

[cerenb2337]

Hello, actually my license appears to be renewed. I am sharing the next step.

[LeoWarren-EDU]

Hi @cerenb2337,

Please follow the instructions in this article to reset the licensing service. I've checked your account, which is verified into 2025 with an AutoCAD license, so the issue is more likely than not on the software side rather than the account side.

All the best,

[LeoWarren-EDU]

Hello, @cerenb2337,
Did my previous post help you and answer your question? 

If yes, feel free to click on the button "Mark as Solution". Thus, other users can also benefit from the information. 

In case you still need help, please feel free to provide an update here so we as Community know how we can help you best moving forward.

All the best,