"Eagle.exe has stopped working" on both Eagle 8.6 and 7

[Anonymous]

I installed the new version of Eagle, I had the  "Eagle.exe has stopped working" message, I uninstalled and reinstalled it two times it didn't work, so I reinstalled the 8.6 version that I had  and now it has the same problem. I have windows 10 x64 bit, please help.

[edwin.robledo]

Hi clare2373,

We greatly appreciate your participation on the forum.  I'm really sorry that your experiencing this inconvenience when trying to start EAGLE. Please make sure you have the latest drivers installed from the manufacturer.  If this continues to fail, launch EAGLE from the eagle_SW_openGL.bat file located in the EAGLE root folder. 

Please keep us informed.

Please 'accept as solution' if my reply resolves your issue.

[Anonymous]

Where do I access the latest installments, I have the 8.6 version. 

[Anonymous]

and the opening from the eagle_SW_openGL.bat file doesn't work.

[jorge_garcia]

Hello @Anonymous,

I hope you're doing well. You can download EAGLE 8.7.0 from
https://eagle-updates.circuits.io/downloads/latest.html

Let me know if there's anything else I can do for you.

Best Regards,

[Anonymous]

It still doesn't work but when I run the eagle SW openGL as an administrator it says this:

[Anonymous]

Heres a report on the Eagle 8.7 crash, hope this helps to solve my problem.

Version=1
EventType=APPCRASH
EventTime=131655544703345463
ReportType=2
Consent=1
UploadTime=131655544752745530
ReportStatus=97
ReportIdentifier=431f5ed9-0c4c-4236-b037-f502bed64061
IntegratorReportIdentifier=edf68d66-2395-43bf-aab7-74a355a238b9
Wow64Host=34404
NsAppName=eagle.exe
AppSessionGuid=0000192c-0002-0007-04f2-613105bcd301
TargetAppId=W:00067046920af9206fcabf9daf057ba026c80000ffff!000046232a3351a24d173d06f59d1f21e43066b6c9f2!eagle.exe
TargetAppVer=2018//03//07:02:44:24!e8b8a1!eagle.exe
BootId=4294967295
TargetAsId=957
UserImpactVector=3146544
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=eagle.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5a9f5208
Sig[3].Name=Fault Module Name
Sig[3].Value=LIBEAY32.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=1.0.2.7
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=56d84c65
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000000000000ca23
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.16299.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=fce3
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=fce397cdc6ba8abd1127d068c92fd8cc
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=5400
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=54006b4d35a2aa985fa802ee7a8c5547
UI[2]=C:\EAGLE 8.7.0\eagle.exe
UI[3]=eagle.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\EAGLE 8.7.0\eagle.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Program Files\AVG\Antivirus\x64\aswhooka.dll
LoadedModule[3]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[4]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[5]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[8]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[9]=C:\WINDOWS\System32\shcore.dll
LoadedModule[10]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[11]=C:\WINDOWS\System32\combase.dll
LoadedModule[12]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[13]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[14]=C:\WINDOWS\System32\advapi32.dll
LoadedModule[15]=C:\WINDOWS\System32\sechost.dll
LoadedModule[16]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[17]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[18]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[19]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[20]=C:\WINDOWS\System32\USER32.dll
LoadedModule[21]=C:\WINDOWS\System32\win32u.dll
LoadedModule[22]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[23]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[24]=C:\WINDOWS\System32\profapi.dll
LoadedModule[25]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[26]=C:\WINDOWS\System32\MSASN1.dll
LoadedModule[27]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[28]=C:\EAGLE 8.7.0\Qt5WebEngineWidgets.dll
LoadedModule[29]=C:\EAGLE 8.7.0\Qt5WebEngineCore.dll
LoadedModule[30]=C:\WINDOWS\System32\COMDLG32.dll
LoadedModule[31]=C:\WINDOWS\System32\ole32.dll
LoadedModule[32]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[33]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[34]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[35]=C:\EAGLE 8.7.0\Qt5WebChannel.dll
LoadedModule[36]=C:\EAGLE 8.7.0\Qt5Network.dll
LoadedModule[37]=C:\EAGLE 8.7.0\Qt5PrintSupport.dll
LoadedModule[38]=C:\EAGLE 8.7.0\Qt5Xml.dll
LoadedModule[39]=C:\EAGLE 8.7.0\Qt5Widgets.dll
LoadedModule[40]=C:\EAGLE 8.7.0\Qt5Gui.dll
LoadedModule[41]=C:\EAGLE 8.7.0\Qt5Core.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\MSVCP140.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
LoadedModule[44]=C:\EAGLE 8.7.0\Qt5Quick.dll
LoadedModule[45]=C:\EAGLE 8.7.0\Qt5QuickWidgets.dll
LoadedModule[46]=C:\EAGLE 8.7.0\Qt5Positioning.dll
LoadedModule[47]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.16299.309_none_8875ce284abe80d8\COMCTL32.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\dbghelp.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[53]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[55]=C:\WINDOWS\SYSTEM32\DWrite.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[57]=C:\WINDOWS\System32\NSI.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[59]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[62]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\dxva2.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\FONTSUB.dll
LoadedModule[69]=C:\EAGLE 8.7.0\Qt5Qml.dll
LoadedModule[70]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[71]=C:\WINDOWS\SYSTEM32\UxTheme.dll
LoadedModule[72]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[73]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[75]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[76]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[78]=C:\WINDOWS\SYSTEM32\SSPICLI.DLL
LoadedModule[79]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[80]=C:\EAGLE 8.7.0\platforms\qwindows.dll
LoadedModule[81]=C:\EAGLE 8.7.0\opengl32sw.dll
LoadedModule[82]=C:\WINDOWS\SYSTEM32\opengl32.dll
LoadedModule[83]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[84]=C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_4ac0038ddc82c1c6\ig9icd64.dll
LoadedModule[85]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[86]=C:\EAGLE 8.7.0\iconengines\qsvgicon.dll
LoadedModule[87]=C:\EAGLE 8.7.0\Qt5Svg.dll
LoadedModule[88]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[89]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[90]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[91]=C:\Windows\System32\cryptnet.dll
LoadedModule[92]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[93]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[94]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[95]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[97]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[98]=C:\WINDOWS\system32\audioses.dll
LoadedModule[99]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[100]=C:\WINDOWS\system32\MMDevAPI.DLL
LoadedModule[101]=C:\WINDOWS\system32\AVRT.dll
LoadedModule[102]=C:\WINDOWS\system32\PROPSYS.dll
LoadedModule[103]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[104]=C:\EAGLE 8.7.0\imageformats\qjpeg.dll
LoadedModule[105]=C:\WINDOWS\System32\TextInputFramework.dll
LoadedModule[106]=C:\WINDOWS\System32\CoreUIComponents.dll
LoadedModule[107]=C:\WINDOWS\System32\CoreMessaging.dll
LoadedModule[108]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[109]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[110]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[111]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[112]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[113]=C:\WINDOWS\system32\RMCLIENT.dll
LoadedModule[114]=C:\EAGLE 8.7.0\ssleay32.dll
LoadedModule[115]=C:\EAGLE 8.7.0\LIBEAY32.dll
LoadedModule[116]=C:\WINDOWS\SYSTEM32\NETAPI32.DLL
LoadedModule[117]=C:\WINDOWS\SYSTEM32\NETUTILS.DLL
LoadedModule[118]=C:\WINDOWS\SYSTEM32\wkscli.dll
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=16299
OsInfo[3].Key=ubr
OsInfo[3].Value=309
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
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OsInfo[7].Key=geoid
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OsInfo[17].Value=0
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OsInfo[18].Value=1879
OsInfo[19].Key=svolsz
OsInfo[19].Value=27
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=170928
OsInfo[22].Key=bldtm
OsInfo[22].Value=1534
OsInfo[23].Key=bldbrch
OsInfo[23].Value=rs3_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
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OsInfo[34].Key=containertype
OsInfo[35].Key=edu
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FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=eagle.exe
AppPath=C:\EAGLE 8.7.0\eagle.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=E0F4E312F6D858FF8D36C6DF4665D56B
MetadataHash=316732234

[jorge_garcia · Accepted solution]

Hi @Anonymous,

I hope you're doing well. It seems there is something wrong with the LIBEAY32.dll on your system. This site contains a few suggestions for dealing with this type of library issue:

https://www.lifewire.com/how-to-fix-libeay32-dll-not-found-or-missing-errors-2623550

Please let me know if there's anything else I can do for you.

Best Regards,

[Anonymous · Accepted solution]

Ok I downloaded the libeaey32 file using this site http://www.dlldownloader.com/libeay32-dll/, Copy it and paste it on the Eagle folder. Now it works Thank you all for helping me.

[Anonymous]

I installed Eagle 8.7.0 free download, and had the same problem.  I tried replacing the libeay32.dll, and that did not resolve the issue.  My system is a Dell Precision T1700 running 64 bit Windows7 professional.  Do you have any other suggestions?  Thanks. Howard

[edwin.robledo]

Hi Howard,

Sorry for the inconvenience your currently experiencing, did you have an earlier version of EAGLE working? if you did, can you let me know which one was it. Does the same happen if you attempt launching EAGLE from the batch file?

In the meantime, please generate a crash report and send it to us. Please follow these steps provided by Cybelink. 

https://www.cyberlink.com/support/faq-content.do?id=10449

Best Regards,

Edwin

[Anonymous]

Log Name: Application
Source: Application Error
Date: 3/22/2018 12:10:55 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Howard-T1700
Description:
Faulting application name: eagle.exe, version: 0.0.0.0, time stamp: 0x5a9f5208
Faulting module name: ntdll.dll, version: 6.1.7601.24024, time stamp: 0x5a58e571
Exception code: 0xc0000005
Fault offset: 0x000000000002a267
Faulting process id: 0xecc
Faulting application start time: 0x01d3c200b61b83e7
Faulting application path: C:\EAGLE 8.7.0\eagle.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: fb346793-2df3-11e8-93b7-64006a4ea137
Event Xml:



1000
2
100
0x80000000000000

568417
Application
Howard-T1700



eagle.exe
0.0.0.0
5a9f5208
ntdll.dll
6.1.7601.24024
5a58e571
c0000005
000000000002a267
ecc
01d3c200b61b83e7
C:\EAGLE 8.7.0\eagle.exe
C:\Windows\SYSTEM32\ntdll.dll
fb346793-2df3-11e8-93b7-64006a4ea137

[jorge_garcia]

Hi @Anonymous,

I hope you're doing well. Currently, the module that is failing on your system is ntdll.dll. This is the most non-specific failure you could get. The general recommended procedure for when this error pops up is to try to update Windows. Make sure you have the latest version of your graphics drivers as well.

Let me know if you continue to run into problems.

Best Regards,

[Anonymous]

Hello jorge.garcia,

I checked with Windows Update, and my Windows 7 Pro shows that there are
no updates to be done, so it must be up to date.  I then looked at the
drivers for the Nvidia Quadro K620 graphics controller.  I did find a
newer driver and downloaded it and installed it.  I rebooted the system,
and then tried to execute Eagle.exe. Unfortunately, the symptoms are the
same.  Checking with the event viewer, the error still occurred within
ntdll.dll.

The CPU in my Dell T1700 workstation is an Intel Xeon E3-1226 v3 @
3.3ghz.  There is 8 GB of RAM, and the OS is Windows 7 Professional with
Service Pack 1 installed.  As far as I know, the Xeon and a Core Ix
should be compatible.

Do you have any other suggestions?
Is it possible that there are some systems that just won't run Eagle?

Thanks for your assistance,
Howard Smith

[jorge_garcia]

Hi @Anonymous,

I hope you're doing well. I don't think there are systems incapable of running EAGLE but we still have to figure out how to deal with some of these rare errors.

The only other thing that comes to mind is to try some of the suggestions on this site.
https://www.lifewire.com/how-to-fix-ntdll-dll-errors-2624474

Let me know if there's anything else i can do for you.

Best Regards,

[Anonymous]

Hi,

I installed 8.7 on a new installation of Win10 and I get the libeay32.dll error, I used one of Lifewires solution, the one where you copy the file from OpenSSL, after that Eagle started and worked fine but I'm unable to "Go Online", I am signed in but pressing go online does nothing and I can't check for updates either, which also means that I can't use Managed Libraries.

Oscar

[Anonymous]

Got it working after all.

[DANIELSRJ42]

I have been running 9.2.0 on my desktop for a while now without any issues.  However, today when I tried to running it I got the following error (see image). I also had a drive crash a few weeks ago, so I am not sure if that is the root cause. I did install version 9.3.0 and I got the same error. Following the assumption that my drive is the issue, I ran sfc /scannow and ran into another error "SFC Windows Resource Protection Could not Perform the Requested Operation". So, then I did CHKDSK, which didn't show any issues. But, I still ran into the same SFC error. So, now according to "https://www.easeus.com/todo-backup-resource/windows-resource-protection-could-not-perform-the-reques...", my last option is to reinstall my system...

I have not noticed any other issues with my computer and would really like to not reinstall my OS. So, do you have any suggestions?

Also, as a side note, I am completely and utterly done with Windows after this. I am so glad Eagle can run on Linux! Because this was the last issue to push me to completely deserting Windows. Now, I just need to figure out how to run Fusion 360 on Linux or settle for the web-based version.