NOTICE: EAGLE Users that use Single Sign On (SSO) to Sign In

[joseph.hoermann]

Changes occurring February 8th 2024 and only affect the EAGLE client.

If you do not use EAGLE_SIGNIN_DEFAULTUSERAGENT or EAGLE_SIGNIN_USERAGENT environment variables then you will not be affected

For users that do use EAGLE_SIGNIN_DEFAULTUSERAGENT or EAGLE_SIGNIN_USERAGENT environment variables the change effects the following. Setting EAGLE_SIGNIN_DEFAULTUSERAGENT=1 will cause log in to no longer work. If you need to use a specific user-agent for your single sign-on (SSO) to work then use EAGLE_SIGNIN_USERAGENT making sure to include "EAGLE" in the value. An example would be EAGLE_SIGNIN_USERAGENT=<MyCustomUserAgent>/EAGLE.  If issues with log in still remain please reach out to support so we can help.

Support Article

[lsnc-e1]

Now I am really confused.  Could you please answer the following:

• Where is the documentation of all this?  I cannot find anything on Eagle sign on in manual page or the PDF manual.
• The Support Article link seems to be dead.  Where is it supposed to be?

BR

  Antti Louko

[brent.tanner]

The article link is working for me. It might not have been live yet when you clicked on it. Can you check it again?

[smithjohns401]

I'm sorry to hear you're experiencing confusion. It sounds like you're having trouble finding documentation and support resources for Eagle sign-on. Let me help you out:

1. **Manual Documentation**: If you're unable to find information in the manual or PDF manual, it's possible that the documentation may not be as comprehensive as you need. In such cases, you might want to consider reaching out directly to the support team for assistance.

2. **Dead Support Article Link**: If the support article link you've been provided with is dead, it's likely an oversight or a temporary issue. You can try searching for the article using a search engine, or you could reach out to the support team for an updated link or assistance.

If you provide more specific details about the Eagle sign-on system or the issue you're facing, I might be able to offer more targeted assistance.