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Is this Forum Moderated?

3 REPLIES 3
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Message 1 of 4
jm2morri
581 Views, 3 Replies

Is this Forum Moderated?

Hello Autodesk,

 

I replied twice to the the thread "Error - "Please connect to the Internet to re-authenticate your EAGLE license."" but it hasn't shown up.

 

Cheers,

 

James.


James Morrison
Embedded Design Services using EAGLE
Stratford Digital Inc.
3 REPLIES 3
Message 2 of 4
edwin.robledo
in reply to: jm2morri

Hi,

This forum is closely monitored, we apologize if we have not been able to answer your queries in a timely manner.  We have received 3 other reports of this type of isolated incident.  We have inform our developers and they are trying to reproduce the error.  If you haven't yet, can you please provide as much details as possible about your computer and OS you are using. 

Best Regards,

Ed



Edwin Robledo
Tech Marketing Manager
Message 3 of 4
jm2morri
in reply to: edwin.robledo

Ed, the issue isn't that I am having this problem.  The issue is that I posted about the problem and my post disappeared -- twice.  I clearly know how to post (see this thread).  So my question is if the forum is moderated i.e. people actively monitoring and censoring what is allowed to be be posted?

 

James.


James Morrison
Embedded Design Services using EAGLE
Stratford Digital Inc.
Message 4 of 4
jorge_garcia2
in reply to: jm2morri

Hi James,

It's nice to hear from you here. The way it works is that if anyone sees anything out of line they can report it to the moderators and then they take any necessary corrective action.

Ed and I are the first point of contact and then we go from there.

That hasn't happened to me yet, it might be something special you did or something out of the ordinary it's hard to be sure.

Best Regards,


Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

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