Eagle cad terminating when trying to save files. windows 10 pro

[TorIvanKarlsen]

I just installed the eagle cad 8.0.1 premium on my brand new dell machine running windows 10 pro/64bit

I am experience that the eagle cad have problems to save library files and schematic files. When using save as.I get an error pop ut window which I have to close. Then the eagle cad program terminate.

After several reboot and nice talking I mage to save the files. 

Any suggestion on what could be wrong.

I also tried to run the eagle cad as admin, but that did resolve the problem.

[jorge_garcia2]

Hi postUDBGB,

Thank you for your participation. There is a few things to check:

1) Did you install EAGLE to it's default location in the root of C? If you didn't please uninstall EAGLE and the reinstall it to it's default location.

2) Do you have Lavasoft installed? If so please disable it since it is known to interfere with EAGLE's operation.

Please let me know if you continue to run into issues or click Accept as Solution if this solves your issue.

Best Regards,

[TorIvanKarlsen]

Hi Jorge,

My installation is at root level C:\EAGLE 8.0.1 .

I do not have Lavasoft installed. I am using windows defender.

The same happens when I try to execute script in the library.

The software is crashing.

Please tell me if there is other things you want me to do.

Thank you!

[jorge_garcia2]

Hi postUDBGB,

I hope you're doing well. Could you also check if you have the latest drivers for your video card. If you don't try updating them and let me know if you continue to run into problems.

Best Regards,

[TorIvanKarlsen]

I updated the driver for the videocard.  After doing so, it seems to work properly. 

But today not, same problem. It crashes. 

Anything else I can do?

Regards,

[jorge_garcia2]

Hello Tor,

Have you tried installing 8.0.2? There were several bugs fixed in that release. Please try it and let me know if that works for you.

Best Regards,

[sureshotstudio]

Same bug was present in the linux version 8.0.0. Lost a days work because of that. The update to 8.0.1 came the next day and fixed this issue.

[TorIvanKarlsen]

I updated the software to eagle 8.02. The result was that the software will not start at all. 

I am starting to feel that I am a member of a premature software testing group.

I have been reading through the forum, and there is many who is experience the unstabillity of this software.

I do not understand how you can make this version public and for sale.

And please tell me wy I need to reset the password everytime I sign in?

Regards,

Tor Ivan Karlsen

[TorIvanKarlsen]

When I try to run 8.0.2 I get a blank screen. I am very frustrated. I have wasted a lot of time on this software.

What is the alternatives?

May I get my money back?

[edwin.robledo]

Hi Tor Ivan Karlsen,

We are really sorry for the inconvenience. Someone will be contacting you directly.

Best Regards,

Ed

[TorIvanKarlsen]

The problem persist. I have updated to 8.0.2. 

Signed out of 8.0.1  logged into 8.0.2. Got rid of the blank screen.

But I can not edit and save library files, schematic or board files. The same problem as with 8.0.1.

The software terminates/crashes.

[jorge_garcia2]

Hi Tor Ivan,

I hope you're doing well. I've sent you a private message with some important information.

Please let me know if there's anything else I can do for you.

Best Regards,

[rmarti89]

Good Afternoon Everyone,

I hope you're doing well. Was there a solution for this problem? I seem to be having the same issue, and I have attempted the troubleshooting measures listed on this thread. 

Thank you

[jorge_garcia2]

Hello rmarti89,

I hope you're having a great day. A couple of days ago we released v8.3.2 have you downloaded that one? Throughout all of this every edition of EAGLE has brought compatibility improvements to make sure EAGLE works correctly.

Please let me know if there's anything else I can do for you or if 8.3.2 doesn't work for you.

Best Regards,