Eagle 8.2.2 not starting : Event log included

[Anonymous]

Hello, i dont know whether this is right platform to ask question this question
all of the previous 8.0 and 8.1 works perfectly but any for the 8.2.0 , 8.2.1 & 8.2.2 are not starting

Here is my event log from the Event viewer

Faulting application name: eaglecon.exe, version: 0.0.0.0, time stamp: 0x59407f72
Faulting module name: DbgHelp.dll_unloaded, version: 10.0.15063.250, time stamp: 0xed6376f8
Exception code: 0xc0000005
Fault offset: 0x00000000000f558e
Faulting process id: 0x28b8
Faulting application start time: 0x01d2e67510133ff1
Faulting application path: C:\EAGLE 8.2.2\eaglecon.exe
Faulting module path: DbgHelp.dll
Report Id: c083155a-456a-40a3-8825-436124a180c6
Faulting package full name: 
Faulting package-relative application ID: 

Faulting application name: eagle.exe, version: 0.0.0.0, time stamp: 0x59407f67
Faulting module name: DbgHelp.dll_unloaded, version: 10.0.15063.250, time stamp: 0xed6376f8
Exception code: 0xc0000005
Fault offset: 0x0000000000082e83
Faulting process id: 0x11c4
Faulting application start time: 0x01d2e6758addeddf
Faulting application path: C:\EAGLE 8.2.2\eagle.exe
Faulting module path: DbgHelp.dll
Report Id: fea11f59-fbff-48fc-872d-f10ef6c1c703
Faulting package full name: 
Faulting package-relative application ID: 

Please help!!

[andrii.anpilogov]

Hi,

Could you start eaglecon.exe from the command line and show what it prints before fail?

Start Windows command line https://www.howtogeek.com/235101/10-ways-to-open-the-command-prompt-in-windows-10/ and execute:

1) "c:\EAGLE 8.2.2\eaglecon.exe" -?

2) "c:\EAGLE 8.2.2\eaglecon.exe"

[Anonymous]

It gives a popup window  eaglecon.exe has stopped working

and when i click Debug then it gives some error "no installed debugger has just in time debugging enabled " 

[andrii.anpilogov]

Have you run "eaglecon.exe -?" ?
With "-?" argument?

[Anonymous]

Yes for both commands the output was same " a pop up window which says eaglecon has crashed"

[angie.li]

Hello,

Sorry for the inconvenience you are experiencing.

In order for our team to diagnose the  problem, would you please let me know are you using English Windows OS or other language Windows OS? And is your Windows sign in account English or not?

Thank you!

Angie from EAGLE Team 

[Anonymous]

Hi, I am using English Language in my Windows 10 x64, i have signed in via my Microsoft account that is also in english 

[angie.li]

Dear user,

I tried on Win 10 but i haven't been able to reproduce that. Would you mind recording a video for us?

And Could you try to start EAGLE with eagle_SW_OpenGL.bat and see what you get?

Thank you for your patience,

Angie from EAGLE team

[Anonymous]

This is the link to the video: https://drive.google.com/file/d/0B7ziwK1x2OwxbWpnTV9GMjJuTlE/view?usp=sharing
Please check!