Connection Error, load content problem. Please check your connection

[roysN5RMB]

 Hello, 

Before I discuss my issue, I want to start by thanking Jorge Garcia for his excellent customer support. 

I created a library and added a few new footprints and devices. When I highlight the library in the control panel and select "View [Eagle Library] on Web", it opens library.io (as usual), but then I get a pop up which says, " Connection Error - We ran into a load content problem. Please check your connection and try again. [Close Button]". What's the meaning of this? I tried viewing a known-working Eagle library on the web and it loaded fine. (Nice new layout btw). 

- Roy

[edwin.robledo]

Hi Roy,

Thank you for your kind comments regarding Jorge. He is certainly is a super star!!!

Regarding your request, you did mention you made some changes to the library.  Did you push for a New Version of the Managed Library before attempting to use the "View On Web" link from the control panel?

Best Regards,

Ed

[roysN5RMB]

Thanks for the reply, Edwin. You helped me solve the problem. The solution is to go into your library and select Library > Create new version. After you do this, you can go into the control panel, highlight the library, click view on web, and the web page loads as expected. 

Thanks,

Roy

[edwin.robledo]

Hi Roy,

Thank you for the reply, glad to learn you are up and running.

Regards,

Edwin