Trueview 2016 Program Launch Error/ Can't uninstall

[travism07]

Hello, 

On my computer I have Trueview 2016 installed and when I go to open it up it brings up a fatal error. It also crashes and freezes when you try to uninstall it as well too. Here is what the error looks like:

I've tried multiple third party uninstallers to try to uninstall it as well too to reinstall it, but no luck. I dont know what to do to solve the issue anymore. Any help on solving this error or getting it to uninstalled would be greatly appreciated.

Thanks!

[ukdxb012]

Hi @travism07

Have you tried performing a clean uninstall? http://knowledge.autodesk.com/customer-service/installation-activation-licensing/get-ready/remove-pr...

Also refer to this... http://knowledge.autodesk.com/customer-service/installation-activation-licensing/get-ready/remove-pr...

Regards,

Duncan

[travism07]

Thank you for the help, but it ended up being the hard drive that was failing that was the issues after that I ran diagnostics test to it. 

[mgnc12345]

hello same problem with trueview 2017. will  not uninstall from control panel obviously as per the issue title. Can you please assist with this process (win 8.1). I have ben using 2015 ok and 2016 navisworks viewer?

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@duncan.Brannan wrote:

Hi @travism07

Have you tried performing a clean uninstall? http://knowledge.autodesk.com/customer-service/installation-activation-licensing/get-ready/remove-pr...

Also refer to this... http://knowledge.autodesk.com/customer-service/installation-activation-licensing/get-ready/remove-pr...

Regards,

Duncan

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