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my license does not work

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21080003030
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my license does not work

my license does not work please help me.

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wispoxy
in reply to: 21080003030

If you’re experiencing issues with your Autodesk license, here are some steps you can take to troubleshoot the problem:

 

  1. Use the Troubleshooting Tool: Autodesk provides a troubleshooting tool that can help identify and resolve common licensing issues.

  2. Reset Local Login/Licensing Cache: For versions 2020 and later, you can reset the local sign-in cache. Instructions for this process can be found on Autodesk’s support page.

  3. Check License Type and Assignment: Ensure you’re using the correct license type and that the license has been assigned to you in the Autodesk Account.

  4. Update Your Software: Install all available updates for your Autodesk software. Updates can be downloaded from your Autodesk Account or using the Autodesk Desktop App.

  5. Set Automatic Time and Time Zone: Ensure your system’s time and time zone are set to adjust automatically, as incorrect settings can cause licensing issues.

  6. Verify Network Configuration: Consult with your network administrator to ensure that your network allows access to the required ports and domains for Autodesk subscription licenses.

  7. Set Up Antivirus Exclusions: Make sure your antivirus software is not blocking Autodesk software. You may need to set up exclusions for Autodesk product folders.

If these steps do not resolve the issue, you may need to contact Autodesk support for further assistance. Remember to provide them with any error messages you’re receiving, as this will help them diagnose the problem more effectively.

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