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Hi Everyone,
After our November 9th update, if you are having problems to access the drawings environment (the typical message you would encounter is shown below), please follow the workaround below. We believe this is a windows only issue at this time.
- Turn on hidden folders on Windows – Follow the Microsoft support link to turn on hidden files and folder - https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files
- Close Fusion 360 if you have it running
- Go to C:\ProgramData\Autodesk
- Delete folder “FusDoc”
- Launch Fusion 360 again and access the drawings environment
This should get you back with drawings. We apologize if you hit this error message and hope the workaround gets you moving forward.
If this does work then, we would appreciate getting your log files from you to understand this problem better – Go to Help -> Diagnostic log files. This should generate a zip file. Please email the file to raj.kumar.ilanchelian@autodesk.com
Rajkumar Ilanchelian
Autodesk Fusion
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Solved! Go to Solution.
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