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Can't get rid of error message

6 REPLIES 6
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Message 1 of 7
odolyte
799 Views, 6 Replies

Can't get rid of error message

Hi,

 

I saved a file inadvertently in the course samples (obviously i shouldn't have !) and now i got a message popping every 3 minutes saying it can't upload the file.

 

How can i get rid of this please ?

 

Thx,

 

Odo

Moebius Factory
6 REPLIES 6
Message 2 of 7
josef.kucera
in reply to: odolyte

Hi @odolyte

 

sorry to hear that you have problem with popping error message and actually it shouldn't be possible to save anything into Samples project.

 

Have you tried to clear your user cache?

 

clear_user_cache_data.png

 

Josef


Josef Kucera

Fusion QA
Message 3 of 7
odolyte
in reply to: josef.kucera

Hi Joseph,

Yes i’ve already done that. i still get the error message :

« test.f3d could not be uploaded due to access denied. This occurs when you have lost access to the project of references. Please contact the project moderator for assistance."
Moebius Factory
Message 4 of 7
odolyte
in reply to: josef.kucera

Hi Joseph,

Yes i’ve already done that. i still get the error message :

« test.f3d could not be uploaded due to access denied. This occurs when you have lost access to the project of references. Please contact the project moderator for assistance."
Moebius Factory
Message 5 of 7
josef.kucera
in reply to: odolyte

Ok, could you try to remove upload queue manually?

 

1. Close Fusion 360

2. Open /Application Support/Autodesk/Autodesk Fusion 360/<alphanumeric account id>/W.login/

3. Move the Q folder & UploadQueuedFileList.xml file into a different directory

4. Restart Fusion 360

 

Josef


Josef Kucera

Fusion QA
Message 6 of 7
odolyte
in reply to: josef.kucera

Thank you Josef,

Everything’s back to normal !!

Best regards,

Naimeric
Moebius Factory
Message 7 of 7
josef.kucera
in reply to: odolyte

I'm so glad that I could help.

 

Regards,

Josef


Josef Kucera

Fusion QA

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