As new customers get started with Data Exchanges - we see a common "help request" come in - an empty Project dropdown in the Connector. The cause for this sad, empty list is a missing pre-req step that needs to happen first!
An Autodesk Docs Account Admin needs to activate the Data Exchange plug-ins!
There is a step by step guide for this in the Rhino Help Documentation - under the Activate the Rhino Connector App section... I'll repost the steps here to save you a click!
To enable the Rhino Connector, an account administrator needs to install and activate the Data Exchange - Rhino Connector app from the App gallery in the Autodesk Construction Cloud platform.
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If you are an Account Administrator, click Account Admin from the product picker.
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Click the Apps tool.
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Select the Data Exchange - Rhino Connector app.
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Click Install to enable Data Exchange - Rhino Connector.
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Click Authorize and Install to complete the installation. The Data Exchange - Rhino Connector app will now display as activated.
Another troubleshooting tip for an empty project list COULD be that you are a member of BIM360 projects - not Autodesk Docs projects. At the time of this writing, Data Exchanges are only supported in Autodesk Docs!
