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No Data Exchange Available and other issues.

4 REPLIES 4
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Message 1 of 5
amoathwal
726 Views, 4 Replies

No Data Exchange Available and other issues.

Hi all,

 

I'm currently having a problem where there is no data exchange available for my project.

 

I ran an extraction through the Data Connector ACC Insights page over the last week, nothing is shown (See screenshot attached).

amoathwal_0-1718722307476.png

 

I also have an issue where there are two hubs of the same name and present an error 'The key matched more than one row in the table', see attached.

amoathwal_1-1718722413017.png

 

Any help would be great.

 

Thanks.

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4 REPLIES 4
Message 2 of 5
rakesh.borse
in reply to: amoathwal

Hello,

 

For 1st issue -> Can you please confirm if you have created any Data Exchange in that folder? 

For 2nd issue -> We have fixed this issue in a recent release v2.0.5. Could you please use the build from https://feedback.autodesk.com/project/version/item.html?cap=40e7f0adab3a46b0819aae2fc4f7a25f&arttype...

 

Best Regards,

Rakesh Borse

Message 3 of 5
amoathwal
in reply to: rakesh.borse

Thanks for the quick reply Rakesh.

 

Apologies, I thought I did create a Data Exchange. Is there documentation on how to create one?

 

I thought in order to create a Data Exchange I would run the Data Extraction through the Data Connector page within Insight?

 

Thanks again.

Message 4 of 5
rakesh.borse
in reply to: amoathwal

Please refer to the Help page - https://help.autodesk.com/view/DATAEXCHANGE/ENU/?guid=DEX_Create_Manage. This will guide you on how to create Data Exchange from Revit Files. 

 

We have a bunch of Connectors for creating Data Exchange, more information can be found at https://help.autodesk.com/view/DATAEXCHANGE/ENU/

Message 5 of 5
amoathwal
in reply to: rakesh.borse

Thanks for the quick solution Rakesh!

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