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And although it's not promoted by Autodesk on the Fusion side of things, you can also get a more one to one support service from your Local CAM Resellers who have been carefully selected and vetted by the Autodesk CAM team... unlike the tradition CAD VAR situation where a lot of them are pure sales organisations, most of the CAM VARs are very knowledgeable with hands on experience with CNC machines and CAM software. You can find your local VAR here.
Scott Moyse
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Design & Manufacturing Technical Services Manager at Cadpro New Zealand
Co-founder of the Grumpy Sloth full aluminium billet mechanical keyboard project
@scottmoyse wrote:And although it's not promoted by Autodesk on the Fusion side of things, you can also get a more one to one support service from your Local CAM Resellers who have been carefully selected and vetted by the Autodesk CAM team... unlike the tradition CAD VAR situation where a lot of them are pure sales organisations, most of the CAM VARs are very knowledgeable with hands on experience with CNC machines and CAM software. You can find your local VAR here.
I just wish this were true. I mean you are an example for many others! If they had half the knowledge that you have they would truly add Value. Couple I know are stillpure sales orginisations and fail to grasp the responsibility you have as a CAM-Reseller.
I mean you point is valid, only the carefull selection is something that needs some serious fine tuning if you ask me.
Laurens Wijnschenk
3DTechDraw
AutoDesk CAM user & Post editor.
René for Legend.
There's a bug here that's gone unanswered on the CAM forum and in 2 thread on this form, don't know if it's been missed.
Mark
Mark Hughes
Owner, Hughes Tooling
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Have you got the model selected in the setup under model? Can you export the file and attach to this thread, save as an f3d file please.
Mark
Mark Hughes
Owner, Hughes Tooling
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Please save as an f3d, there's no CAM info stored in a stp file.
Thanks Mark.
Mark Hughes
Owner, Hughes Tooling
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Definitely one for support, even adding features to the model doesn't give you a warning when you switch between workspaces. One for support to look at for sure.
Mark
Mark Hughes
Owner, Hughes Tooling
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It's a real shame that you're lucky if you get a reply from the cam.support@... email. Typical response time if you do get a response is 3-4 days. Not in line with Autodesk support SLA what so ever. You guys need more CAM support staff ASAP.
Scott Moyse
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Design & Manufacturing Technical Services Manager at Cadpro New Zealand
Co-founder of the Grumpy Sloth full aluminium billet mechanical keyboard project
No Scott. They don't. We have seen an increase in support staff the last years. We have at least 4 times as much as 3 years ago. And the response time has increased 400% so the number of staff has nothing to do with the response time.
Laurens Wijnschenk
3DTechDraw
AutoDesk CAM user & Post editor.
René for Legend.
@Laurens-3DTechDraw wrote:
No Scott. They don't. We have seen an increase in support staff the last years. We have at least 4 times as much as 3 years ago. And the response time has increased 400% so the number of staff has nothing to do with the response time.
I'm not sure if you are agreeing with my point or disagreeing with the benefit of doubt I gave them.
Scott Moyse
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Design & Manufacturing Technical Services Manager at Cadpro New Zealand
Co-founder of the Grumpy Sloth full aluminium billet mechanical keyboard project
@adamvs wrote:
Turning: A parting operation needs different feeds for retract and re-engage when pecking, or retract on non-pecking. Here is the scenario:
You have a larger bar to part, say 3.5" diameter. If you peck, there is no difference between cutting feed, re-engage and retact feeds. Straight parting, no difference between cutting feeds and retract. It takes forever! You might think these would be lead-in and lead-out feed rates, but I beleive these are in context of approaches. Either way neither lead-in nor lead-out feed rates get repoted to the post processor in 'onLinear', so no feeds code can get generated.
There needs to be a way specify these lead-in/lead-outs in the 'Passes' tab, and have them reported to the post processor.
Something the CAM team have known about for years. I was told it would be worked on soon about 5 months ago. No sign of any of it yet.
Scott Moyse
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Design & Manufacturing Technical Services Manager at Cadpro New Zealand
Co-founder of the Grumpy Sloth full aluminium billet mechanical keyboard project
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